Warehouse Supervisor

The Warehouse Operations Supervisor will provide guidance and oversight to the GPS warehouse, order processing, and inbound/outbound shipments. The Warehouse Operations Supervisor is responsible for managing the safety of incoming and outgoing shipments, implementation, and creation of processes and creating a safe work environment for all. The ideal candidate will be skilled in both logistics management and process improvement while ensuring compliance with safety regulations.

Warehouse Operations Supervisor Job Duties:

• Oversees fulfillment, shipping and receiving, order processing operations and inventory by initiating, coordinating, and enforcing policies and procedures; duties include loading and offloading of palletized freight and FedEx, UPS and courier service shipping and receiving.  

• Supervise temporary labor for assembly projects, providing leadership and training to ensure high performance.

• Handles returns, credits, and supports with documentation for shipping claims in compliance with company policy.

• Leads and optimize warehouse processes, continually identifying opportunities for operational improvements.

• Maintains strict adherence to federal, state, and local warehousing and shipping regulations, staying updated on any changes to relevant legislation and advising management on necessary actions.

• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.

• Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement, and general sweeping.  Schedules and oversees yearly floor cleaning.

• Completes warehouse operational requirements  

• Utilize warehouse management software and Excel to track inventory, report on performance metrics, and analyze operational trends.

• Operational knowledge of the use of warehouse equipment: i.e. pallet jack (walker stacker) and forklift

• Maintains OSHA safety compliance standards within the warehouse

• Follows and develops safety protocols as needed

Qualifications and Experience:

• High School diploma or equivalent (Required).

• Proven success in warehouse management, coordination, and distribution.

• Leadership and team management experience.

• Familiarity with warehouse management software and experience with operational reporting.

• Experience making freight estimates and management of all shipments from vendor warehouses to client receipt.    

• Excellent communication and time management skills.

• Ability to effectively interact with team members, vendors, and stakeholders at all levels.

• Ability to operate warehouse equipment such as forklifts, pallet jacks, and more

• Ability to identify and share best practices for warehouse operations

• Ability to regularly lift between 50 – 100 lbs.

Preferred, but not required:  

• Strong leadership and team management experience.

• Expertise in warehouse management software (WMS experience preferred).

• Strong skills in reporting and performance analysis.

• An associate's degree or higher in logistics or supply chain management

• Safety certification; OSHA compliance training

Competencies and Professional Characteristics:

• You are a strong communicator and collaborator  

• You are customer focused

• Problem-solving is something you enjoy

• Managing your time well is a key to your success

• Punctuality is something you place high value on

• You enjoy learning and implementing new processes and opportunities to improve old ones

• To you, consistency is not simply a word but is something that is directly connected to your actions

Work Environment

The Warehouse Supervisor can expect to work in a fast-paced, dynamic environment with a mix of both manual and automated systems. This role requires physical tasks like standing, walking, lifting, and bending for long periods. Safety is a top priority, and employees are expected to wear safety shoes, gloves, and high-visibility vests. The warehouse temperature may vary greatly from cold to hot depending on the weather.

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